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UPS Most UPS Ground shipment items arrive by the fifth working day. USPS Within the EU, Western Europe 4-7 days following day of posting, Eastern Europe 5-9 days following day of posting USPS DOMESTIC United States Postal Service 4-9 days following day of posting *Please Note: All delivery times are guidelines only, but please allow 28 days for delivery. |
FAQ When will my purchase be sent? VACANT is open Monday-Friday 9:30am-6pm Pacific Coast TIme. We aim to process and post orders within 2 to 3 working days. I have not received my order yet, is it lost? Please allow plenty of time for your order to arrive before following up (see postage times above). If you feel your package may be lost in transit, please contact us. Why won't you ship to a different address from my billing address? For your protection and safety of your credit card and personal information, we do not ship orders to an alternative shipping address. The shipping address will be the same address you receive your credit card statements. PRODUCT RELATED QUESTIONS The items sold on this website are so limited and exclusive. What happens if you sell out of product and i have already paid for the product ? We apologize for any inconvenience this may cause due to the exclusiveness of the items sold at vacant, and will return a full credit to your credit card. If I need to contact you for any reason, how do i do that ? Please email us any product questions or related shopping enquiry to info@govacant.com |
PRIVACY For your protection and security, vacant does not store your credit card information at any time. Vacant collects only the information required for us to complete orders or to contact customers regarding the status of their order. The information we collect includes your name, email address, shipping address, and billing address. Vacant reserves the right to update this privacy policy at anytime. |